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MarketPlace Customers F.A.Q (Last Updated: 2026 Mar 06 6:30 am)
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The point is that if you're going to include a promotional image, it should be as close to what you've created as possible. That way, if someone wants to buy it, they know in advance that what they're buying is what they saw in the promotional image.
It's another matter if you put images in the gallery created by AI, or whatever, for entertainment, but that's just for fun.
This product was tested and the vendor did make promotional images showing the product as it is packaged. Vendors are allowed to have artistic type images as long as they also show the contents included and they are marked artistic. The AI was used for the expressions only and that is why it was marked with AI. The testers here are the best in the industry and wouldn’t allow something to pass if it didn’t work as it was marketed to. This specific vendor often uses his own characters to show AI expressions or movement.
Tima, I’m aware that artistic renders are allowed, and that’s totally fine. Even though, in my opinion, AI is something quite different from a typical 'artistic render.'
But the issue here is that the newsletter specifically advertised these AI images without disclosing that they were AI-generated. I looked into the product because the newsletter misled me—I thought it included those natural-looking expressions. And then I realized they were just AI images. That’s quite misleading in the context of the newsletter.
The newsletter is never designed to mislead—its purpose is to spark interest and encourage readers to explore the featured product. I would never promote AI-generated work as a derivative of another artist's creation in order to drive sales.
In this case, the vendor used AI to create content based on their own original character, and the result was quite well done.
I’m truly sorry if the newsletter gave a different impression—that was never the intention.
Wishing you a great evening,
Tima
at least they said, that's something
while I am not anti Ai, I do think it should always be disclosed and using it on a product being sold is shady AF
animating one's character with and posting a YouTube link would be acceptable but images in your store with expressions one expects to be able to apply in 3D is misleading
Yeah… that bothered me too.Seriously? AI in promo images? And even in the newsletter without any indication?
I look at the newsletter and think: 'Wow, those expressions look amazing.'
Then I go to the product page and what do I get? Images with a big 'AI' label on them.
I really hope this doesn't become the norm.
I noticed another vendor with AI promos. They are labeled with the name of the AI software they used (in tiny print) but not explicitly as AI, so unless you know that software, you won't know (even if you see the text).
Personally, I think AI is not appropriate for promo images. If you're selling something, you should be showing the actual output you get. Anything else is a misrepresentation. I don't want to buy a product and then find out the result looks nothing like what I saw. That said, if it's allowed at all, it should be clearly and explicitly labeled as such. The rules here should be more strict than in the gallery, because it is representation of a product and not just an image for an image's sake.
But I looked in the terms of service and don't see anything about this. It needs to be a lot more clear what is and isn't permitted.
I'm not calling out the specific vendor because they might not be violating any rules. Renderosity needs to set those rules first.
it's right up there with clothing being sold on online shops using AI images instead of the actual product in terms of scaminess
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Seriously? AI in promo images? And even in the newsletter without any indication?


I look at the newsletter and think: 'Wow, those expressions look amazing.'
Then I go to the product page and what do I get? Images with a big 'AI' label on them.
I really hope this doesn't become the norm.