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Subject: Carrara crashing in Windows 7


restif ( ) posted Sun, 03 January 2010 at 5:28 PM · edited Fri, 10 July 2026 at 5:33 PM

Hi,
I'm seeing a couple problems that I'm wondering if anyone else has. I am having, nearly every time I'm working in Carrara 7 pro, that Carrara either does one of these things:

  1. Closes while I'm working on it, just completely disappears.
  2. Freezes and I have to close it.
  3. Freezes my whole computer and I have to manually shut it down.

I'm using Windows 7 premier.

Also, Oddly, 2 of my runtime folders are completely empty.  When I go in to poser all my figures are there, but 2 of them (fortunately only two folders) in my figures library are empty when I am in Carrara.

Frustrating and it make me hesitate going forward with some of my projects in Carrara.

Not sure if it is just Windows 7, My computer, or Carrara. I don't have this with photoshop, poser, C4D, Zbrush.

Has anyone else experiences this?


bwtr ( ) posted Sun, 03 January 2010 at 5:40 PM

No problems with Windows 7 for me.
Sorry I can not advise.
Brian

bwtr


GKDantas ( ) posted Sun, 03 January 2010 at 6:30 PM

Nothing here... I suggest that you do a clean install for your Carrara. 

Follow me at euQfiz Digital




sparrownightmare ( ) posted Sun, 03 January 2010 at 6:30 PM

Sometimes a memory related problem will cause behavior such as that.  I am talking about a physical issue with the memory in the machine.  The fact that the end result varies tends to say it's not a software issue.  Carrara uses a LOT of memory, just like any 3D modeling app.  I was having a similar issue with C6 Pro when I built the machine I am on now.   It trurned out to be 1 bad DIMM.  I replaced it, and no more issues.  I have been running C7 Pro for a few months now on this new system and just upgraded to Windows 7.  I find that it is actually more stable under Win7.  I just wish they had created a 64Bit version of C7 Pro.  It's not like 64Bit computing is that rare anymore.  Get a memory diagnostic program and do a comprehensive memory test.  It may be an upper memory location is bad.  Most apps don't use as much memory as C7 so they might not trigger the issue.  If you could post some more details about what hardware you have in your system, I could try and come up with some more ideas.

Good luck.

Rich


stardust ( ) posted Sun, 03 January 2010 at 6:44 PM

I'm not having any problems in Windows 7 - sounds like sparrownightmare is on to something...




restif ( ) posted Sun, 03 January 2010 at 6:45 PM

Thanks.

I've done a clean install twice, still no luck. Certainly could be memory, odd it doesn't happen with my other 3d programs.  I'm running Windows 7 64bit, 4 gigs ram, quad core processor, and Nvidia 8500 256 mb card.


sparrownightmare ( ) posted Sun, 03 January 2010 at 6:53 PM

You certainly have enough power in that Box.  I'm running Windows 7 64Bit Ultimate on an AMD Phenom II X4 955  BB Edition, 8GB Corsair RAM, XFX ATI Radeon HD 4870X2 2GB Video wtc, and like I said, I have had an issue which is just about identical to what you described.  One swapped DIMM fixed it.  Carrara isn't as forgiving about memory errors as some other packages.  I guess it's one of the prices we pay so we don't have to spend thousands on stuff like Maya.


Sueposer ( ) posted Sun, 03 January 2010 at 8:56 PM

One more thing to check: What else is running in the background on your machine?
For example: Nero is on many machines and actually runs in the background, indexing all you do. It actually erased a bunch of my runtime files (under windows XP). I had to delete that part of Nero to operate properly.
Like others, now I am on Windows 7 with C7 and no problems.


restif ( ) posted Sun, 03 January 2010 at 9:41 PM

Thanks, I think It may be a DIMM issue, not usre. If you mean Windows7 display Aero (I think that is is), I hadn't thought of that and it would explain the missing runtime files I am seeing.

Thanks again!


sparrownightmare ( ) posted Sun, 03 January 2010 at 9:50 PM

Normally when you start Carrara, it turns off Aero because C7 doesn't support things like the transparent window frames etc...


Sueposer ( ) posted Mon, 04 January 2010 at 11:03 AM

Nero is the program that comes with some hard drives and video cards. It is bloatware containing far more than just the drivers for your media. The problem is that some of its functions do not turn off when you tell it not to run.
Even if Nero is not running on your machine, something like it could be... Windows itself has an indexing function that can be turned off and on.
Opening the task manager on your machine will show you everything that is running in the background. I found at least 5 programs that I did not need running automatically on my new computer.


sparrownightmare ( ) posted Mon, 04 January 2010 at 11:11 AM

Um... Nero is a program for burning CDs and DVDs on optical drives.  It is usually shipped with optical drives, not hard drives.  For more info on Nero go to  http://www.nero.com/enu/index.html  .  That's it's homepage.  Nero in no way impacts the hard drives.  The applet that Nero installs and runs on bootup is a detector which just detects when a recordable optical disk is put in the drive.


SirTwilight ( ) posted Mon, 04 January 2010 at 11:51 AM

I haven't had any problems with Windows 7 Ultimate 64 bit... I even have it working with AERO transparency, etc... yay!! =)

Draconia Studios


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