Sat, May 25, 6:37 PM CDT

Welcome to the MarketPlace Customers Forum

Forum Moderators: Staff, ashleyb, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 May 24 5:47 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Rendo thinks my email is not valid and keeps asking me to change it


3dstories ( ) posted Wed, 28 June 2023 at 10:13 AM · edited Thu, 23 May 2024 at 11:38 PM

Hello,

My email is  valid.

Can you kindly remove whatever is triggering Rendo to think it is not valid?

Thank you.



jennblake ( ) posted Wed, 28 June 2023 at 11:05 AM

Hello.

I will reset that for you. You get that notice if your email bounces, even soft bounces or is refused for any reason. So after I reset it, you may get the warning again at some point. This is to alert you that you may be missing some messages from the site. 

Jenn


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.