Forum: MarketPlace Customers


Subject: Rendo thinks my email is not valid and keeps asking me to change it

3dstories opened this issue on Jun 28, 2023 ยท 2 posts


3dstories posted Wed, 28 June 2023 at 10:13 AM

Hello,

My email is  valid.

Can you kindly remove whatever is triggering Rendo to think it is not valid?

Thank you.



jennblake posted Wed, 28 June 2023 at 11:05 AM

Hello.

I will reset that for you. You get that notice if your email bounces, even soft bounces or is refused for any reason. So after I reset it, you may get the warning again at some point. This is to alert you that you may be missing some messages from the site. 

Jenn