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Subject: Kudos to Carrara Service

bevans84 opened this issue on Jan 21, 2006 · 4 posts
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bevans84 ( ) posted Sat, 21 January 2006 at 10:57 AM · edited Mon, 13 July 2026 at 8:09 PM

I am big old dumb Okie that just purchased C5 Pro about a week ago. I figured TransPoser2 looked pretty handy, so I bought it also. (are you done laughing yet?)
Well, I called them up and got voice mail which made me think "Here we go again". To my surprise, less than a minute after leaving the message, I got a return call and the unneeded purchase was refunded to my card.
I was so impressed that I immediately purchased Hexagon.
Way to go, Eovia.

Message edited on: 01/21/2006 10:58


ShawnDriscoll ( ) posted Sat, 21 January 2006 at 8:11 PM

I like how it ended up with you getting Hexagon. Good story.

www.youtube.com/user/ShawnDriscollCG

enigmaticredfrog ( ) posted Sun, 22 January 2006 at 10:30 PM

That's great not too many companies are going to be that responsive. Kudos to Eovia! Glad it worked out for you too!

Christina -- "Love me but don't tell me so" Lilly Bart

My Art

philebus ( ) posted Mon, 23 January 2006 at 1:16 AM

You are going to enjoy Hexagon! My first dealings with Eovia was when I bought Hex and every query that I've had has been been given a helpful reply within 24hrs. Good service like that should be the norm but all too rare - hats off to them!

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