bevans84 opened this issue on Jan 21, 2006 ยท 4 posts
bevans84 posted Sat, 21 January 2006 at 10:57 AM
I am big old dumb Okie that just purchased C5 Pro about a week ago. I figured TransPoser2 looked pretty handy, so I bought it also. (are you done laughing yet?)
Well, I called them up and got voice mail which made me think "Here we go again". To my surprise, less than a minute after leaving the message, I got a return call and the unneeded purchase was refunded to my card.
I was so impressed that I immediately purchased Hexagon.
Way to go, Eovia.
Message edited on: 01/21/2006 10:58
ShawnDriscoll posted Sat, 21 January 2006 at 8:11 PM
I like how it ended up with you getting Hexagon. Good story.
enigmaticredfrog posted Sun, 22 January 2006 at 10:30 PM
That's great not too many companies are going to be that responsive. Kudos to Eovia! Glad it worked out for you too!
Christina -- "Love me but don't tell me so" Lilly
Bart
My Art
philebus posted Mon, 23 January 2006 at 1:16 AM
You are going to enjoy Hexagon! My first dealings with Eovia was when I bought Hex and every query that I've had has been been given a helpful reply within 24hrs. Good service like that should be the norm but all too rare - hats off to them!