Wed, Mar 4, 7:53 PM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2026 Mar 04 3:25 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Unable to check out


helgas ( ) posted Thu, 30 July 2015 at 4:30 AM · edited Sun, 19 October 2025 at 10:25 AM

I have been trying for the last half hour to check out. Impossible.

Message: Cannot connect to host". What is going on? When will

I be able to complete my order?


jennblake ( ) posted Thu, 30 July 2015 at 6:14 AM

Hello.

This has now been corrected. Also, the sale for vendor Zeddicuss has been extended through 11:59 pm on Thursday, July 30th to allow time for those purchases.. The other promotion we had today was the prime coupon for Sabby and I am in the process of contacting her as well to see what she would like to do for her customers. I will post here when that has been decided. We are sorry for the inconvenience and will work to come to a solution to satisfy all buyers. 


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.