Thu, May 16, 11:04 AM CDT

Welcome to the MarketPlace Customers Forum

Forum Moderators: Staff, ashleyb, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 May 14 11:45 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order 112691278

MNArtist opened this issue on Mar 21, 2015 · 5 posts
Back to Forum Print
MNArtist ( ) posted Sat, 21 March 2015 at 7:32 AM · edited Thu, 16 May 2024 at 9:31 AM

I purchased a gift certificate but there was no place in the order process to put in the name of the person I was gifting to. I can't find any way to do it after the fact either. Please advise. Thanks

StaceyG ( ) posted Sat, 21 March 2015 at 10:36 AM

There is a little "gift" pin you click on that is on the product page and it opens up for you to put the username and a note if you want. I can add the username to it now if you let me know the exact username

Thanks

MNArtist ( ) posted Sat, 21 March 2015 at 1:08 PM · edited Sat, 21 March 2015 at 4:55 PM

Thanks Stacey. it is to go to Rbug

StaceyG ( ) posted Sat, 21 March 2015 at 4:55 PM

I've got this fixed so it's now in their account and available for use:)

MNArtist ( ) posted Sat, 21 March 2015 at 6:17 PM

Great. Thanks so much!

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.