Filter: Safe | Sat, May 23, 12:11 PM CDT

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2026 May 23 9:47 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Render Rewards: Spend $50 and get $5


helgas ( ) posted Tue, 05 November 2013 at 1:27 PM · edited Thu, 19 February 2026 at 8:21 AM

Render Rewards: Spend $50 and get $5

This was the October motto. When I got the notification that my Nov. Rewards I saw $7,?? in my account. I spent about $94 in October. Today, when I wanted to use the reward points they had shrunk to $4,75.

How is this possible? I have not purchased anything in Nov. until today and I didn't use the points.

Could you please be so kind and check where the difference went?


TinaK ( ) posted Tue, 05 November 2013 at 2:01 PM

Hi,

I see that you have $4.75 to use in the month of November.  I did see that you had $6.95 but that was to be used in August.

But you did not have anything available in October.  You did spend $94.95 x 5% = $4.75.

The October was as follows:

Rather than the normal 5% payback on $100 or more spent, we are giving rewards to anyone who spends $50 or more this month in the MarketPlace. This is your chance to become part of one of the best loyalty programs in the industry!

Beginning today and running through the end of the month, anyone that purchases $50 or more in the MarketPlace during October will receive a 5% payback at the beginning of November! No forms to fill out, no hassle - $50 and the rewards are yours.

Render Rewards are issued on the first day of each month, meaning any rewards you earn will be ready for you to spend on November 1st! As always, all members are eligible to earn Render Rewards every month, but this is your chance to earn rewards with only half of the normal spending requirement. It's that easy! So get over to the MarketPlace today to beginning racking up your Render Rewards!

Tina Kaylor

Community Manager


helgas ( ) posted Tue, 05 November 2013 at 7:02 PM

Thank you Tina. What was I thinking? I totally misread the Promo.


TinaK ( ) posted Wed, 06 November 2013 at 10:52 AM

It's ok helgas.

It is sometimes confusing so anytime let me know if you have any questions I will be glad to sort it out for you.

Have a wonderful rest of the week.

Tina Kaylor

Community Manager


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.