This has been going on for weeks. I have notice of upgrades of products I have purchased and I can't access them. I can't access those I just bought. Would some one please do something about this. I know I have a lot of purchases, a whole lot of purchases, from your store and that is probably the source of the problem. Perhaps I should simply stop buying here. I don't think big spenders should be penalised. I am very frustrated. Yes, I also purchased cd burn but it isn't here, is it? And at least two of the packages I ordered I need today. Cd burn also doesn't help me with the upgrades. I'm sorry to be this testy but I've been going through this wait for weeks now and my patience has run out. 36 minutes and still counting. Emily member name queri

Emily, Let me check with the programmers. I cant get your Purchase History page to come up either. Back to you as soon as I hear something. Clint

Hi Emily, The programmers made some modifications to the Purchase History page. I tested it last night and wasnt able to bring yours up. I tested this morning after the programmers made the changes and it displayed in about 1 minute. Give it another try and let me know if you are able to pull up your Purchase History page. Thanks, Clint