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MarketPlace Customers F.A.Q (Last Updated: 2024 May 14 11:45 am)

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Subject: Motherday's Prime Weekend Sale not working properly?

T0mcat00 opened this issue on May 14, 2023 · 9 posts
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T0mcat00 ( ) posted Sun, 14 May 2023 at 5:55 AM · edited Wed, 15 May 2024 at 7:32 PM

There's supposed the above mentioned sale (https://www.renderosity.com/article/26803/may2023-mothers-day-prime-weekend-for-all) going on for about another half day, but none of my wishlisted Prime products' prices are reduced in any way. It looked as if they were yesterday, but being away from home and PayPal often nagging me to use my telefon to prove my existence, I chose to wait until getting back home today to buy anything... and now the prices are back to a "non Prime Member" state...

What's going on there?

3DSaga ( ) posted Sun, 14 May 2023 at 9:06 AM

I'm having the same issue; the Prime prices aren't reflected in my wish list or shopping cart.

apocow ( ) posted Sun, 14 May 2023 at 1:36 PM

Same

ShaniaB ( ) posted Sun, 14 May 2023 at 2:22 PM

Hang tight while this is looked into. I'm sorry for the issues this has caused all of you. This will be fixed soon.


T0mcat00 ( ) posted Sun, 14 May 2023 at 2:33 PM

Thanks... alas, it's already late evening (9:30 pm CET+1) here (in Germany), so time to go to bed is nearing... people from further east might be asleep already, without having been able to use that sale. Maybe extending it for a day could be thought of?

Mik239 ( ) posted Sun, 14 May 2023 at 3:22 PM

+1

jennblake ( ) posted Sun, 14 May 2023 at 5:51 PM

This has been fixed. So sorry! we will run it through Monday the 15th to make up the time. 😄

T0mcat00 ( ) posted Mon, 15 May 2023 at 2:50 AM

Stuff happens, so no reason to grow grey hairs about it. And thanks for the extension. This is the Customer Support one can only wish for at other shops :)

jennblake ( ) posted Mon, 15 May 2023 at 10:08 AM

I appreciate that. 😄 I was OUT for the day...thus the delay. 

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