I believe you'll find the answers to any questions you may have about the transfer at the following link in the Community Center forum.
Attention Previous Hivewire3D Members
There's a post by Alisa from HiveWire near the bottom of the last page that states the instructions.
Hope that helps.
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OK . . . Where's my chocolate?
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not sure where to pop this question . but I hope someone is able to provide me the information where to find the download files of the products I previously purchased at Hivewire website and was gifted to me by their staff? I miss the animals in my runtime and unfortunate lost while transferring to my new rendering system :(