I decided to format my c-drive and have a good clean out, on re-installing poser 11 pro I'm presented with the usual registration, only problem is none of my serial numbers work, on entering the poser 11 serial I get the message:- ERROR DETECTED Serial Number and /or Previous serial invalid. and I have tried the serials fro poser 7,8 10 11 12 and 14 but nothing works, any idea how I can get my poser running?

Whats more I cant remember my smith micro password and their sh!t site says it sends an e-mail to my email address , but it doesn't. this is getting frustrating

Or perhaps this is smith micro forcing me to use Daz Studio... seriously what gives with your rubbish serial number system, if I put in my poser 11 serial for poser 11 it should work... suppose they cant figure that out...grrrrr

If all else fails, see if they have an email address you can use to contact them about your problems.

IF you go through the "I forgot my password" routine at SM, (frankly I do this periodically with several sites ... even though I have a small "password" notebook I keep by my computer ... there are only 2 people here and we have access to each other's computer when necessary) then follow the site map for where your SN's are. Once you get the password set up ... write it down. Once you have your SN found, write it down as well. I try to keep all mine written on paper nearby.

Cheers

Boni

Thank you Sam Therapy and Boni for your help, after I changed my screen resolution I could read the line below the email address on the registration page which btw says previous serial... lol... so now I'm back in Poser, yay. hated my day away, anyway I have managed to change my password and ask for help, but will tell them all is ok when i get a reply. now its about time i got younger so that i can see better.

Awe, I am so glad it all worked out for you. I know how sometimes these things can get a person frustrated. Take care and enjoy Poser!!

I find if I've typed the serial number in notepad first, when you enter the serial number, check to make sure you aren't accidentally adding a space somewhere. Also remember there's a thing with O and 0. If I recall Poser serial numbers doesn't use O, but I could be confusing that and it might be the opposite.

shedofjoy posted at 7:59AM Wed, 17 January 2018 - #4322370

Thank you Sam Therapy and Boni for your help, after I changed my screen resolution I could read the line below the email address on the registration page which btw says previous serial... lol... so now I'm back in Poser, yay. hated my day away, anyway I have managed to change my password and ask for help, but will tell them all is ok when i get a reply. now its about time i got younger so that i can see better.

Glad you got it sorted out; I hear you about getting old... my eyes are useless without glasses.