My email notifications seem to have stopped, and some folks seem to not be able to get to Renderosity at all. Server issues??

Thanks

I haven't heard of anything RodS. How long have your email notifications stopped?

The last emails were several hours ago - nothing since about 8:00 PM CDT.  Have noticed several comments, and posts that have not showed up in my email. Also made a purchase earlier tonight that I still have not received email confirmation on. I've downloaded the product, but never got a confirmation email on payment.

I'll check again tomorrow and see if anything has come through.

Thanks,

Rod

Looks like a bunch of emails came through this morning. :-D

Thanks, Kimberly! 

Thanks RodS I was about to check this and get it reported.

Please let us know if it happens again.

Thanks, Tina.

I do have a question, though..... It seems I'm only getting emails from Rendo (gallery ebots, notifications, etc) once a day, now. I used to get emails on a more continuous basis. Has something changed recently? I checked my preferences, and everything seems fine there.

Thanks again!

Rod 

We are working on ebots and trying to make sure that we gather and send as a group so to speak so we don't constantly flood your mailbox.  Are there any that you think you are not receiving?

I don't think I'm missing any, they just seem to be slower than they used to be. But I just checked, and a few more comment ebots came in recently, so maybe things are getting back to normal. :-) I'll keep an eye on things...

Thanks, Tina 

Best,

Rod 

Your welcome.

Gallery notifications still seem to be extremely slow for some reason. I used to get them within a few minutes of an image being posted, or a comment being posted on one of my images. Now I rarely get them until the next day, and then only once a day.

As a side note, some folks can't even access the site. I've been in contact with a member in Washington (state) (faemike55) and he hasn't been able to access Rendo for a couple weeks. I don't know if there's any relationship between the two. but maybe your I.T. folks need to investigate.

Thanks so much!

Rod 

Thanks RodS.

I am going to email faemike55 and see if we can figure out what is going on.  I see last login was on 04/11

I am (and have been) missing hundreds of email notifications regarding forum responses. They come at random, but mostly don't come. I have been talking about this for six months. Boni assured me you guys were aware of my concerns and working on it. 

I haven't heard of anything RodS. How long have your email notifications stopped?

If this is true and you haven't "heard" anything, I'm deeply disturbed.

bagginsbill - it was reported to me that those were correct now this morning I am having some issue with them myself but it has been reported over and over to our Techs.  I have a list that was sent over from Boni that we are working through at this time.  I promise you are not going unheard.

Thanks Tina. Sorry to make a thanks post (noisy) but I feel it's deserved.

"If this is true and you haven't "heard" anything, I'm deeply disturbed." I've been deeply disturbed for years, but this is a whole new wrinkle :-P I hope things get smoothed out soon. I really do enjoy this community.

Good to see you're still around, BB. I thought maybe you'd left the planet...  :-O

Thanks guys I feel like a fireman some days.  I do apologize for the issues and I am staying on our programmers to get everything corrected.  If there is something you feel that is very very important feel free to email with the details anytime.

tinak@renderosity.com

Hi, Tina,

Here is the problem...

The last ebots I received was around 11:30 or so this morning when I opened my email client. Since that time, I have had no ebots whatsoever. I have not received the notifications about yours or Bagginsbill's replies here. I have not received any ebots for favorite artists who have posted recently today, or comments on my uploads. I'm including a screenshot of the postings listed in the little notification icon at the top right of the webpage:

As you can see, the postings range in time from 12 minutes to 7 hours. I have not received ebots for any of them. I have my email client set to poll the email server for new messages every 10 minutes. Until very recently, I would get an ebot within 15-20 minutes of an image, comment, or forum post. As things stand now, I won't get the notifications pictured here until sometime tomorrow. And then nothing else. Something has changed somewhere, and as I get other emails on a constant and timely basis, I don't think it's anything on my end, or on my email server at GoDaddy.

I hope this helps, and your folks can get this cleared up. I really do value and enjoy this community.

Thanks,

Rod

Thanks RodS.

Let me send your detailed information over.

As an addendum, here's a screenshot from my email cient. The last ebot that showed up on the server was at 9:28 AM. I've had nothing since then.

Last ebot today was at 09:56 this morning. Nothing since then.

Is any one working on this (and all the other) problem(s)?

Hellooooooo.... Anyone there??

I did not get any ebots about this thread since the last time I posted. If it's supposed to be working, FYI it isn't. At all.

Our programmers have reported back to me regarding the ebot issue.

More than likely this is a  server issue so they will look into it further and get back with me,  They would like to give it until tomorrow so if any of you can keep a close eye on it I would appreciate it.   They are also going to forward this on to staff that takes care of emails to make sure those are sending as they should. 

I know this doesn't resolve the issue but I wanted to keep you informed at least to let you know I am working on it and as soon as I know more I will report back to everyone.

Yay - I got an ebot for that one, Tina.

Me too.

Yes yay.

Me three...

Last ebot came in at 03:12 this morning. I'll keep an eye on it.

Thanks for the update and your efforts, Tina! 

The ebots are still a day late and only a few at a time... Last one was at 02:39 this morning. Nothing since then. I've seen no improvement thus far.

I just uploaded an image to my gallery - it finally posted, but it took 2 or 3 refreshes to get it done. When I clicked the button to preview my upload, the browser (Firefox) just went to a white screen, and stayed like that until I got tired of waiting for something to happen, and clicked the refresh icon. The preview finally appeared. Then, when I clicked the 'save changes' link, the same thing happened. I had to refresh again for the completed page to finally show up.

My ebots are still a day late and coming only once a day.

Honestly, I have to agree with what bagginsbill said in another post.... programming for failure. I know you keep saying 'it's been reported' but nothing seems to happen. It's beginning to get old. I'm trying to be patient, but it's getting more difficult to do. I don't know what your programmers get paid, but frankly from what I've seen lately, it's too much.

Sorry for the rant, but it's getting very frustrating.

Just in case anyone gives a damn, my ebots are still a day late and only once a day. Is this going to get fixed or not????

not.

That's what I figured....

Is anyone monitoring this forum any more? Does anyone care anymore?

Hi RodS,

The PTB tell me they are pushing a enormous amount out this morning that should take care of notifications.  Please let me know if you see any difference.

I have not received ebots for over two months now. Not even one. I miss them and I miss

a lot of other things that once used to work perfectly and reliably every day. 

Let's see what tomorrow brings. I am not going to hold my breath.

I have not received ebots for over two months now. Not even one. I miss them and I miss

a lot of other things that once used to work perfectly and reliably every day. 

Let's see what tomorrow brings. I am not going to hold my breath.

This post was sitting idle for half an hour after hitting Post waiting for Renderosity to to respond.

Helgas - Could you to go to https://www.google.com/?gws_rd=ssl#q=whats+my+ip and send us your IP address. That’s the only way we can check to see if you been singled out or if it’s your ISP for some reason.

You can email it to me at tinak@renderosity.com

My last ebot was at 0715 this morning. Nothing since then, and according to the little notification icon at the upper right, there should be several. So, no change that I can see. :-(

SOMETHING happened about 2 weeks ago. Previous to that time, my ebots came in on a continuous and timely basis. I do not believe it's anything on my end, as emails come in from everywhere else on a timely basis - just not from Renderosity. I really hope this can be corrected soon.

Thank you Tina. It is no longer necessary. It seems to be fixed.

I just received 2 ebots. A welcome sight after more than two months of nothing.

Glad it's working for someone. I still get the ebots...... just a day late, and only once a day. sigh Guess I'll just have to live with it...

It was  only working for a day. Broken again. I guess this is hopeless.

I think this whole site is hopeless. They just can't seem to leave well enough alone. It's been a slowly deteriorating disaster since that horrid "update" they did a couple years ago... Everything was fine before that. It's been steadily going downhill since then.

I give up. I'll just ride it out until they go completely under - which will be a sad day. I hope that doesn't happen, but unless they manage to get everything working as it used to, I'm afraid it's inevitable.

Good luck with the site.

Over and out.