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Photoshop F.A.Q (Last Updated: 2025 Aug 30 5:30 pm)

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Subject: Photoshop app

patrickboyle144 opened this issue on Jul 11, 2018 · 3 posts
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patrickboyle144 ( ) posted Wed, 11 July 2018 at 9:40 AM · edited Fri, 10 October 2025 at 12:38 PM

I am having trouble with my the Photoshop app for Android (on my Samsung Galaxy Note Pro 12.2). When attempting to open a Photoshop file (.psd) , I receive the following error message: Photoshop can't complete your request right now. I have already tried resetting Photoshop, as well as uninstalling, and then reinstalling it again. Any ideas?

Boni ( ) posted Wed, 11 July 2018 at 2:21 PM

This is a pure guess ... I don't have a PS app for tablets ... but knowing Photoshop as I do, I was wondering if the file might be too big for the tablet to handle.

Boni


"Be Hero to Yourself" -- Peter Tork

MayERb1 ( ) posted Tue, 24 July 2018 at 2:42 PM

For more information about this issue, go to the 'how to recover psd files' issues page: https://photoshop.recoverytoolbox.com/online/

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