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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2026 May 25 4:51 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: no way to pay for order

ebygum opened this issue on Feb 28, 2026 · 3 posts
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ebygum ( ) posted Sat, 28 February 2026 at 2:58 PM · edited Tue, 26 May 2026 at 3:27 PM

I put my order in the cart. My payment method is paypal. Usually when I check out I am able to go to the paypal site but now it is not available. I am sent an email which has a pay now button which sends me back to Rendorosity but still no means to pay.

msansing ( ) posted Mon, 02 March 2026 at 7:01 AM
Site Admin

ebygum posted at 2:58 PM Sat, 28 February 2026 - #2998374

I put my order in the cart. My payment method is paypal. Usually when I check out I am able to go to the paypal site but now it is not available. I am sent an email which has a pay now button which sends me back to Rendorosity but still no means to pay.

For the best service please submit a support ticket here: Renderosity Support.

ebygum ( ) posted Tue, 10 March 2026 at 11:37 AM

Pleased to say payment with paypal is working OK for me  again.

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