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MarketPlace Customers F.A.Q (Last Updated: 2024 Jun 16 12:11 pm)

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Subject: 10% off $10 Min Coupon Code Correction! - Please Read

jennblake opened this issue on Feb 17, 2016 · 3 posts
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jennblake ( ) posted Wed, 17 February 2016 at 9:54 AM · edited Fri, 31 May 2024 at 3:12 PM

There was an error on today's coupon code for 10% off a $10 minimum purchase. Please use this code to make a purchase with a minimum of $10 purchase.

10OFF10B021716

And I am sorry for the inconvenience.

Jenn

Kazam561 ( ) posted Thu, 18 February 2016 at 4:48 PM · edited Thu, 18 February 2016 at 4:50 PM

Hi Jenn. I was going to post about the coupon (in the mailer) stating the total needed to be $15 or greater. I'd suggest mailing a new coupon email, if not during the weekend, during this time period next week. I'm betting more than a few customers were made upset about the misprint (or error). Something like a simple store email mea culpa explaining the issue (along with a new coupon) should be more than enough to calm any upset customers. Honestly if I didn't look in the forums (through several) I'd have not seen this and I'm thinking/betting a lot of customers will simply not read the forums about this kind of error while completing the check out process. Hopefully your upcoming weekend goes better as I'm certain somewhere there's another thread created by someone who didn't read this one. Also hope you had a lovely holiday.

*edited to correct a typo and wording

The dust settled, thinking "what a fine home, at least for now" not realizing that doom would soon be coming in the form of a vacuum cleaner.

jennblake ( ) posted Thu, 18 February 2016 at 7:35 PM

😄 I will take that suggestion. 😄 And have a good weekend!

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