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MarketPlace Customers F.A.Q (Last Updated: 2026 May 18 8:12 am)

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Subject: My Order #112450095 Double purchase


helgas ( ) posted Tue, 31 December 2013 at 5:29 PM · edited Fri, 13 February 2026 at 1:29 AM

With Order# 112450095 I bought

SF-70680 DramaBaby and

SF-81975 Light Bundle.

DramaBaby is included in the Bundle. Didn't realize it until I installed it.

Would it be possible to get a store credit for DramaBaby since I don't need two of them?

I know it is not much and I leave it up to Rendo.

Happy New Year,

Helga


TinaK ( ) posted Tue, 31 December 2013 at 9:06 PM

Hello,

I have issued you a refund for the duplicate product purchased.

 

Happy New Year to you.

 

Tina Kaylor

Community Manager


helgas ( ) posted Wed, 01 January 2014 at 10:11 AM

Thank you Tina.


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