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40 comments found!
Thread: Merging Gift Certificates | Forum: MarketPlace Customers
RFreise posted at 4:29 PM Tue, 4 June 2024 - #4485702
We have submitted a development request for this feature. We have several priorities including some exciting site design/usability improvements! We do, however, see the value and practicality of such a feature.Allowing using multiple Gift Certificates on an order would be great
Thread: Ordinary members no longer valued? | Forum: MarketPlace Customers
We certainly do value all of our members, and as RedPhantom has pointed out the Monday Madness sale provides a significant discount to all members of Renderosity. Is there a certain product that you are referring to?
Thread: use Apple Cash to buy instead of card? | Forum: MarketPlace Customers
Hi drawn,
Currently, Renderosity Checkout only supports PayPal and Credit Card. We plan to add additional payment methods in the future.
Ethan B
Thread: Today I received the newsletter three times..... | Forum: Community Center
It's just an assess phase right now. There's more plumbing needed to be able to send newsletters to the larger lists.Thanks Ethan... i understand and appreciate your efforts and I hope that the new system, if proven viable, will address all these pains.
Do you guys have a timeframe for the transition or is this an ' assess phase' only?
Thread: Today I received the newsletter three times..... | Forum: Community Center
Thread: Not a Prime member! | Forum: Community Center
Hi ArtByMel,
Under the new policy (referenced by RedPhantom) all vendors will receive 30 days of prime membership upon the release of new products. Also, all top 100 vendors will receive a month of prime. There was a glitch in the process that ran this month that gave all vendors 30d of prime. That is why you have prime. If you visit the 12 Days of Christmas giveaway article for today, you will see you can claim the prime freebie! Also in the Renderosity Prime forum you can claim another monthly prime freebie as well as a single-use prime coupon to use on your next purchase.
There was a glitch in the prime newsletter that sent out this morning that caused it to send multiple times. Our development team has since resolved that issue. As for the expiry notifications I will let our development team know that that is happening, so that they can fix it (I can see how that would get pretty annoying :) ).
I hope this clears things up for you!
Thanks,
Ethan B
Thread: File Locker? | Forum: Community Center
The filelocker is a simple file sharing solution for members of Renderosity. It is often used by vendors of Renderosity to quickly share a file during content creation. It has a 50MB upload limit to prevent abuse of our storage solutions.
Thread: Can I delete this account | Forum: Community Center
wheatpenny is completely correct! We strongly suggest you use the username change service so that you can use the same email address, not lose access to purchases, etc.
If you would like to proceed with closing your account, simply open a support ticket at support.renderosity.com to do so.
Thread: Filter List disappear? | Forum: Freestuff
Thread: Gallery | Forum: Community Center
This has been resolved by developer team. Your images are now displaying properly. Thank you for alerting us of this issue. They disappeared at around 12:30 AM CDT. Merely a caching issue, which has since been addressed. No data was lost.
Thread: Yesterday my gallery had 7 pages - today there's only 2. Whats going on? | Forum: Community Center
This has been resolved by developer team. Your images are now displaying properly. Thank you for alerting us of this issue. They disappeared at around 12:30 AM CDT. Merely a caching issue, which has since been addressed. No data was lost.
Thread: Email bombarded from member for escort service | Forum: Community Center
This situation has been handled, and new limitations have been put in place to prevent future spamming of this nature. We will likely brainstorm other techniques to be used to further prevent this type of behavior
Thread: Copy Images from Gallery to Albums? | Forum: Community Center
You can edit the gallery item and set the album from there. Placing an item into an album does not take it out of your gallery, it simply organizes it.
Thread: Email Deliverability Issues | Forum: Community Center
@RodS There was a systems issue over the weekend that has since been resolved. That notification has went out this morning and it will continue going forward. Let us know if you experience that issue again. Thanks!
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Thread: Who is CalvinR2? | Forum: Community Center