Renderosity Takes Care of its MarketPlace Customers

March 19, 2008 4:25 pm

Tags: 3D, Content Paradise, CP


Due to the terms of our dissolution with Content Paradise, they have decided to cease support for any Renderosity products sold there effective March 31st, 2008. What does this mean for you as a former CP customer? Originally this meant that the product you purchased would no longer be available for download - a feature for products purchased directly through Renderosity. We care for all of our customers, so we took the initiative to make sure as many CP customers as possible got the support they would normally receive. We have created a way to 'match' orders made on CP to Renderosity orders, so that all your CP purchases will now be listed under My Account. If you want your Content Paradise orders transfered to your Renderosity account, you will have to email store@renderosity.com from the email address you used at Content Paradise and it will have to match the email address you have listed on your Renderosity account. Unforunately, if the email address you used at CP doesn't match the one you have here, there is no way for us to verify the orders. If your email here doesn't match, you can update that information in your My Profile section.
Don't have a Renderosity account? We'll be more than happy to 'match' your orders as well. All you need to do is sign up to become a member with the email address you used over at Content Paradise. Renderosity takes care of every customer, regardless of past membership status.
Renderosity stands behind every product it sells, and we believe every customer should receive quality service in a professional manner. Thank you for choosing Renderosity.


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Article Comments


speculoos ( posted at 12:00AM Wed, 19 March 2008

THANK YOU! Sincerely. I asked for all my CP purchases to be transferred to my RMP account and it is now available here... Thank you for your excellent support! It is very much appreciated... ;)

darkphoenixrising ( posted at 12:00AM Wed, 19 March 2008

Ok, now I am really impressed with this place. Next check, time to start clearing the transferred wishlist items. Excellent customer service!

Hawkins-GraFX ( posted at 12:00AM Wed, 19 March 2008

An amazing effort from Renderosity to provide high level support for its members - As they always do!!

AscendedSpirit ( posted at 12:00AM Wed, 19 March 2008

Does this deal with every through CP? Just wondering?

BAR-CODE ( posted at 12:00AM Wed, 19 March 2008

Thats so Cool .. Im happy this Support for CP items. I think this shows how it should be !! Im happy to be a part of the Renderosity Family :} TOP DEAL R'o Chris

DarkAngelGenesis ( posted at 12:00AM Wed, 19 March 2008

Thank you very much! I think this is wonderful customer service.

Yanelis3D ( posted at 12:00AM Wed, 19 March 2008

This is very good news. I am very happy that Renderosity is powerfull to have this feature. Thanks admin!

Kazam561 ( posted at 12:00AM Wed, 19 March 2008

Thank you very, very, very much!

ThrommArcadia ( posted at 12:00AM Wed, 19 March 2008

Renderosity Rocks! Again you prove why you are my favorite place on the web!

wolandepiphanius ( posted at 12:00AM Wed, 19 March 2008

Thank you. That's very nice of you.

hecate61 ( posted at 12:00AM Wed, 19 March 2008

Much appreciated and already transferred!

ugpsobta ( posted at 12:00AM Wed, 19 March 2008

Thank you. This is a great example of First Class Customer Service! Mucho Mahalo

CandeeKis ( posted at 12:00AM Thu, 20 March 2008

Thanks so much for doing this. Very nice. :)

powerage ( posted at 12:00AM Thu, 20 March 2008

Renderosity: Simply the best ! :)

Unicornst ( posted at 12:00AM Thu, 20 March 2008

Amazing support you get from Renderosity. Well done, All!

McGrandpa ( posted at 12:00AM Thu, 20 March 2008

Thanks very much for this service. It is needed and appreciated!

Dirtylooks ( posted at 12:00AM Thu, 20 March 2008

Thanks for thinking of the consumer. RENDO ROCKS!

Daymond42 ( posted at 12:00AM Thu, 20 March 2008

Above and beyond. That's why I'll remain a Renderosity customer and member.

grichter ( posted at 12:00AM Thu, 20 March 2008

What everybody else says above multiplied by 100. You're the best.

Giolon ( posted at 12:00AM Fri, 21 March 2008

I haven't been a big fan of this site's administrative actions and direction in the past year and a half, but I have to admit, this is quite a good thing they've done.

Goonwuff ( posted at 12:00AM Fri, 21 March 2008

I don't fall into this category at all, but I'm impressed. Thanks, R'osity!

Elke ( posted at 12:00AM Fri, 21 March 2008

Thank you. :-)

perfy0 ( posted at 12:00AM Fri, 21 March 2008

I must say RO do a good job!Thank you!

kfox ( posted at 12:00AM Fri, 21 March 2008

WOW! This is absolutely fabulous. Thanks so much for stepping up and taking on the extra work for your customers. This will make all our lives much easier. I know I have had to download packages again because the files became corrupt, and this will be a life saver for me.

destro75 ( posted at 12:00AM Fri, 21 March 2008

Renderosity was the first online art site I ever joined. I'm so glad I never left. Thank you very much for this wonderful gesture. I've all but sworn off the new CP, but I'll continue to be a 'Rosity customer for a very long time after this.

Kaji ( posted at 12:00AM Fri, 21 March 2008

Thank you. Excellent customer service.

sunfish ( posted at 12:00AM Sat, 22 March 2008

Wow. Excellent! Proud to be a customer and member of 'Rosity! Thank you very much.

CardinalBiggles ( posted at 12:00AM Sat, 22 March 2008

Thank you. Although I rarely used CP, and always bought 'Rosity stuff direct, this is a very good gesture on your part.

Chippsyann ( posted at 12:00AM Sat, 22 March 2008

Thank you for providing us with this service. I think that it's a great idea..."two thumbs up"

Vasago ( posted at 12:00AM Sat, 22 March 2008

Wonderful news and excellent customer support. Thank you!