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Community Center F.A.Q (Updated: 2020 Oct 28 8:01 am)
Subject: What is Going On??????????????????
EVERY time I click an email link from Renderosity - for things like commenting on someone's artwork, I have to log in. In my profile, my avatar image and profile image are both gone. It also says I have 0 followers, which is NOT the case. What is going on here??
Is anyone else having problems like this??"I reject your reality and substitute my own" - Adam Savage
I'm not an admin, and I'm not a programmer, but I can say, be patient. They are working on it. It's just may take some time.
(I think someone dropped a box of punch cards and they have to get them back in order )
@redphantom Oh wow... punch cards. I was the Publications Officer way back in 84 and had to use those. First you had to fill out a form with the data you needed on a piece of paper (there could be hundreds of pieces of paper, and they had to be in order) Then you'd stand at this machine that made the punch cards (and those had to be in order). It could take hours and hours to punch out all the cards. Then you had to put them into a computer the size of a small house. If even one card was out of order, it wouldn't work and you had to find which card was out of order. I made a mistake once and instead of getting a pallet of books, I got a phone call asking where I wanted my attack helicopter delivered.
Wolfenshire, Moderator - Writers, Gimp, Digital Comics
Hi been reading everyone's posts the problems I've been having is - zeros on likes, views etc, individual gallery images / numbers seem frozen since monday morning,
site mail will not recieve or send, can't post product reviews. site notifications will not work.
So haven't uploaded any new work or made purchases etc. The only think i noticed is I'm not getting logged out and have to re-log in like others seem to be having. just have to wait and let the site staff work their magic and be patient. Thanks to staff know you all are working hard to resolve this. Hope this helps. Stay well everyone !
Some of the powers that be posted on FB that they are upgrading Renderosity's backend. (LOL, just realized how that might sound to non-webmasters!) Also, the admins too are having login issues which I find kinda funny. That said, just have patience and know that very soon Renderosity site software will be upgraded and better than ever. The site itself won't have any visible frontend changes (not that I know of anyway) but backend upgrades are usually all about speed and reliability so this is most likely a good thing. (That's conjecture on my part, I am not an admin FYI.) I haven't seen anything about an ETA on when the upgrades will be complete but hopefully they will see this thread and give you all a satisfying answer.
I wish they'd get the message formatting sorted properly and the bleedin' emojis working as they should.
I'm used to having me messages appear as I type them, not some arbitrary format imposed on 'em after I posted. It fair gets me dander up, does that.Coppula eam se non posit acceptera jocularum.
"The site itself won't have any visible frontend changes (not that I know of anyway)..."
God, I hope not, Lizzie! 😁 That "Revolution" or whatever they did a few years ago almost drove me away.. Hope they get all the squeaky little issues worked out soon. That kind of thing does take time..
How 'bout it, Admins? Anything you can share with us? 😊👍"I reject your reality and substitute my own" - Adam Savage
Hi all just an update about the site issues. My site notifications started working and site mail finally working since monday.Just uploaded some images to gallery since this started an think the indivual counters per image think are working but the over all follow views likes counter still at zero. I did have one question if anyone knows (excuse my lack of knowledge regarding the inner workings) will the overall counter numbers be resorted /upgraded once the maintaince is complete or will they restart at zero? Thanks to Staff and Admins for their work !! be well and safe everyone.
Most likely much of the work is being done remotely due to the COVID mess (just conjecture on my part). Still.... How long would it take to type a few lines saying "Hey folks, we're working on X, Y, and Z, and making progress" ? Give us some good news, OK? 😊
Thanks for all your hard work!"I reject your reality and substitute my own" - Adam Savage
They are working on it. Likely they aren't posting here because they are not taking time away from fixing it to read the forums.
In these stressful times in the world I'm certain no one needs more , I think all that needs to be done certainly is . I would like to thank the Admins, Staff and Mods for all they do here. Please stay safe and well Everyone
Add my voice to that as well. Thanks for all your hard work!"I reject your reality and substitute my own" - Adam Savage
As of one minute ago, the weird not being logged in bug is still happening. This isn't a gripe really (oh yes it is :D ) it's just to let you know it's still happening.
Anyhow, that said, thanks to all involved for buggering the site up, er, I mean, for all your hard work. Have a safe and happy time.Coppula eam se non posit acceptera jocularum.
I have a different weirdness. I do get randomly logged out, but I have a set of pages I open at once. One is my wishlist, and when I open the group, it now gets rerouted to the homepage. When I reload individually from my shortcuts, then it works. Didn't used to be that way! I'm on Firefox, if that helps.
When making a comment on someone's art, and click on the "add comment" link nothing happens. It just sits there. The little spinning icon shows up and animates, but the page never refreshes. I have to close the page down, and click the link in my email again to finally see if the comment is there. Super annoying. Hope it's being worked on. An update would be nice, if possible. Thanks."I reject your reality and substitute my own" - Adam Savage
I think one of the many problems they had and I see it's been taken care of was that one user would create multiple sessions, sometimes even ghost sessions and server not being able to keep track of which is active and which is ghosting. It's not an easy task trying to fix this. I noticed when I press the Like or Favorite buttons, it registers right away... I don't have to refresh the page to see if it's there or not.
Yeah, I've noticed that seems to be faster now, as well as the refresh after adding a comment - which is great. Hopefully next they'll get to the login issue. I still have to either keep a browser open to Rendo in the background, or re-log in every time I click a link in the email notifications.."I reject your reality and substitute my own" - Adam Savage
At least they don't have that "I'm not a robot" every time you log in LOL!
SSHH, don't give them ideas