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Forum Moderators: tim, ebasham, TimaC Forum Coordinators: msansing

MarketPlace Customers F.A.Q (Last Updated: 2026 Sep 21 12:05 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Newsletter not received since July 29

MargyThunderstorm opened this issue on Aug 02, 2026 · 4 posts
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MargyThunderstorm ( ) posted Sun, 02 August 2026 at 12:21 AM · edited Mon, 21 September 2026 at 3:12 AM

I noticed that I haven't received any Renderosity newsletters since July 29. Before that, I received them daily.

I've already checked my spam/junk folder, but there are no newsletters there either.

Is there currently an issue with newsletter delivery?


MargyThunderstorm ( ) posted Tue, 04 August 2026 at 8:54 AM

Anybody out there? :D


msansing ( ) posted Tue, 04 August 2026 at 9:11 AM
Site Admin
MargyThunderstorm posted at 8:54 AM Tue, 4 August 2026 - #4509064

Anybody out there? :D

Sorry for the delay! I checked with our email provider and found that your email address had somehow entered an error state. I've corrected the issue, so you should be all set now.

For future issues and the quickest response, please submit a support ticket through our Support Center at https://support.renderosity.com/.

MargyThunderstorm ( ) posted Tue, 04 August 2026 at 9:54 AM · edited Tue, 04 August 2026 at 9:54 AM

Thank you very much. Hopefully to receive the next newsletter tomorrow again. :)


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