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MarketPlace Customers F.A.Q (Last Updated: 2026 Sep 21 12:05 pm)

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Subject: Payment by credit card broken?

Katsuyaki opened this issue on Sep 01, 2026 · 3 posts
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Katsuyaki ( ) posted Tue, 01 September 2026 at 12:05 AM · edited Sat, 19 September 2026 at 11:02 AM

I missed out on picking up a few sales items tonight because the checkout absolutely would not let me enter my credit card information. Paying by card is how I pay for all of my purchases, and I can't recall the last time I had an issue with it. Given all of the payment processor issues the various sites have had over the last few months, I wonder if anyone else is having this issue here, as well?

RedPhantom ( ) posted Tue, 01 September 2026 at 7:15 AM
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Please contact https://support.renderosity.com/ for help with this

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Katsuyaki ( ) posted Tue, 01 September 2026 at 9:43 AM

Thanks, but it looks like it's working now after rebooting a couple of times. Dunno what happened, but I could select every other element on the page except for the three concerning my card information, so it looked like that option had been nerfed. 

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