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MarketPlace Customers F.A.Q (Last Updated: 2026 Sep 21 12:05 pm)

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To reach our Marketplace staff, please open a support ticket at
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Subject: yet another not recieving newsletter post

CybersoxXIII opened this issue on Aug 14, 2026 · 4 posts
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CybersoxXIII ( ) posted Fri, 14 August 2026 at 1:30 PM · edited Sun, 20 September 2026 at 12:11 PM

Honestly, I thought the newsletters had been dropped, but apparently they're still being put out and I'm just not getting them.  

RedPhantom ( ) posted Fri, 14 August 2026 at 2:40 PM
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Please contact https://support.renderosity.com/ for help with this

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CybersoxXIII ( ) posted Mon, 17 August 2026 at 5:03 PM

Well, this has been a big bust so far.  I filed a ticket about not receiving newsletter, support sent back an email saying that I should be receiving emails, I responded that I've been recioeving emails but not newsletters, and that there's nothing in my spam or junk folders..  That was on the 14th.  It's the afternoon of the 17th now and still no response.  

CybersoxXIII ( ) posted Mon, 17 August 2026 at 7:45 PM

And now, without warning or any notice from Support, I finally just get a newsletter.  Problem solved.

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