The ideal candidate needs to be a self-starter, organized and detail oriented with strong computer skills. We seek an individual eager to learn about the new job opportunities that are unique to online digital marketplaces.
Responsibilities:
· Assist Bondware staff in daily operation of two online digital marketplaces
· Provide exceptional customer support to online customers
· Assist in managing the store/marketplace by reviewing and approving submissions, ensuring compliance with guidelines and policies
· Respond to inquiries and resolve issues promptly and professionally via email, forums, and other communication channels
· Collaborate with the team to identify and implement improvements to our marketplace platform
· Conduct quality checks on product listings to maintain the high standards of the marketplace
· Coordinate with remote mates to set up sales, promotions and newsletters.
· Assist in recruitment of vendors to sell in online marketplace
Requirements:
· Strong communication skills and a friendly, customer-oriented approach
· Familiarity with digital arts (3D, graphic design, design)
· Ability to commute to the company offices in Murfreesboro, TN
· Experience working in a retail business is a plus
· Detail-oriented with excellent organizational skills
· Ability to work independently and manage time effectively
· Basic knowledge of HTML and content management systems is a plus
· Experience with Microsoft Office or similar apps for email, word processing, spreadsheets, presentations, etc is required
· Experience with QuickBooks is a definite plus
· Prior experience in customer support or a similar role is preferred, but not mandatory
· Excellent people skills
Duties include one or two weekends a month of store support (2-3 hours approximately).
Full-time in office Mon-Fri during trial period and training. Hybrid work at manager discretion after trial period.
To apply, please complete the form below.