Filter: Safe | Thu, Aug 6, 9:15 AM CDT

Allowing Overlapping Sales in the VCR

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Hi everyone! I'm the developer that made this change. If you have any suggestions, questions, or bug reports, please feel free to submit a support ticket (https://support.renderosity.com/) or sitemail me. Thanks!
Hi Laura! So this should address the recent issue I was having with putting that one item on sale I take it!? Thank you!
Correct, this should address that :)
So which is it? Can sales overlap to piss off customers, or are sales not going to overlap as stated in every monthly sales event post in the forum, including the March one.... Here is a quote from the March one to refresh memories "price fluctuations with a difference of 24 or 48 hours upset the customers and are not to your own benefit." And now just a few days later it is announced and examples given of doing exactly that......... So which is it, does anyone even know ??? ........ All of these conflicting rules need to hammered out and included in the VCR sales system. All sales we email in for need to be added to the VCR so the vendors can keep track of pissing customers off which affect our sales. Actually, all of it needs added to the VCR so everything is in the same place and easily accessible. There are far to many conflicting rules and ways of doing things here with sales, and it is beyond baffling why that is the case...... Step out of the box, and look in for a change, it is a freaking disaster to keep track of sales....... Emails about thanks for being included in a sale you have no clue of when it is, conflicting rules and statements, doesn't help anyone....We need better tools and rules to keep track of all of this, and I have no clue why there are so many systems involved in sales that don't go into the vcr to keep track of... It is a complete waste of time, manpower, and money to have multiple conflicting systems and rules for sales that a vendor can not keep track of easily. I don't know how anyone keeps track of anything here.... I was an Admin at Runtime, and this totally baffles me that it was allowed to get this convoluted............
REGARDING OVERLAPPING SALES UPSETTING CUSTOMERS: Based on the March promotions forum post (https://www.renderosity.com/forums/threads/2986385/march-2024-available-promotions-for-vendors), I see that Rena is talking about two admin sales that run for 24-48 hours. I think it's less about sales overlapping and more about fluctuating discounts that are 50%+ on the same product in the same week. I'm not sure if this applies as much to VCR store sales--VCR store sales are longer (minimum 3 days long, but you can make it several weeks) and the discount is lower (30% or less). You should contact sales staff for clarification regarding this. Regardless, you don't have to set overlapping sales if you're concerned, but the option is there to give vendors more control over their sales. REGARDING CONFLICTING RULES: Yes, Renderosity can definitely do better in terms of consistent policies, that's something we're working on. For example, there's a new vendor resources section in your VCR (https://www.renderosity.com/marketplace/vcr/vendor-resources), and we'll be moving towards documenting everything there so it's less confusing and more centralized. REGARDING SALES: Yes, keeping track of sales is a huge pain point ... something that both vendors and staff have expressed frustration with. As a developer, I saw the code behind the sales system last year and it was ... not good. We redid the database tables and code schema for that mid-last year, and handling of overlapping sales, tracking products and sales, etc. is a lot better. That also allowed us to show some admin sales events in the VCR (https://www.renderosity.com/marketplace/vcr/sales), but there are technical reasons that we can't show others (yet). Yes, better tools are needed, and we'll keep working on it. TL;DR: Yes, things messy and not ideal. We have been working on it and will continue to do so. I am a dev, you may need actual marketplace staff for some of these questions/concerns. Let me know if you have any other questions/concerns? Or anything I didn't address? (Ideally not in article comments, that'll ping everyone who's commented before. I'll send you a sitemail so you can respond there, and also bc sitemail has better formatting)
23 sale days mean we will be one full week without almost any income, since customers are buying only items that are in sale.
Hi Cybertenko, unfortunately there isn't much I can help there ... if you have any specific questions about the policy, you can sitemail me and I'll do my best to help. I see you opened a support ticket about your concern ... I'd recommend following up there, as the marketplace staff will better be able to address your questions (instead of a developer). I'm sorry that I can't offer much more help than that :(
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