GGreen posted at 11:13 AM Fri, 28 March 2025 - #4494571

Maybe they think it is solved because they can not recreate the problem you are having. Upload a picture so we can see the problem.

Shouldn't they then state that they can't recreate the problem, instead of declaring it "solved"? The second implies (for me!) that they acknowledged the problem and it was made to disappear - aka solved. Just ignoring a problem someone seems to have, just because they can't replicate it and then not at least saying so and - maybe - asking for more details about the problem... and being silent about it for three years... sounds a bit less than consumer friendly to me ;)