sigh I don't expect Renderosity to be versed in multivariate regression analysis, but you should at least have a basic understanding of what you're trying to discover when you ask questions. Go grab a copy of the Dummies Guide to Statistics. Now do you understand what you did wrong? You now have the opinions of people who are bothered to take a survey...you did NOT poll a representative cross sample of users. All your data is garbage and won't tell you anything meaningful. From much study in the field, I know that your respondents are likely polarized. Folks who are either wildly enthusiastic or (like me) hate corporate ignorance and shortsightedness and find your software to be crap.