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MarketPlace Customers F.A.Q (Last Updated: 2024 Apr 24 10:27 am)

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Subject: Order still unpaid and download pending but I have an order confirmation


blackravenwing ( ) posted Sun, 23 August 2020 at 5:43 AM · edited Fri, 26 January 2024 at 8:08 PM

My Order#: 113541865 from this morning still comes up as unpaid but you sent me an order confirmation about an hour ago. Can you fix it please? Thanks a lot!


jennblake ( ) posted Sun, 23 August 2020 at 11:43 AM

Hi.

I verified your payment and marked the order as paid. Sorry for the delay! Enjoy your purchase.


blackravenwing ( ) posted Sun, 23 August 2020 at 1:27 PM

Thank you!! :)


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