Forum: MarketPlace Customers


Subject: My first time purchase

yukikyon opened this issue on Sep 19, 2020 · 8 posts


yukikyon posted Sat, 19 September 2020 at 5:38 AM

Hello, I got an issue with the place order button, it's gray and a blocked icon when I try to click on it to continue my purchase. Is there someone that could help please? Thank you for your reply.


yukikyon posted Sat, 19 September 2020 at 8:49 AM

Hi,

I replied to your first email.


bigtasty posted Sat, 19 September 2020 at 12:26 PM

I have the same issue, how did you rectify it?


yukikyon posted Sun, 20 September 2020 at 11:04 AM

I still have the same problem even putting my payment information in first, the place order button didn't allow me to click on it. Please help.


swank88 posted Sun, 20 September 2020 at 11:50 AM

Same issue !!!...Pissing me off...lol


zahadam posted Sun, 20 September 2020 at 11:56 AM

Fix your shit guys. ! people want to give you money ! My order has been in my cart for more than 24hrs !


bigtasty posted Mon, 21 September 2020 at 7:03 AM

I figured it out. It wouldn’t allow certain formats in the first ‘street address’ box. Trying different combinations then made the purchase button available.

IMO the form is badly designed, especially the Country list format is awful. United Kingdom is at random place in the list...


zahadam posted Mon, 21 September 2020 at 11:52 AM

Please elaborate on how you got it to work. I just don't know any other combination for my address lol