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MarketPlace Customer Support F.A.Q (Updated: 2019 Jul 12 4:28 pm)


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 Subject: My first time purchase

yukikyon opened this issue on Sep 19, 2020 · 8 posts

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  yukikyon    ( ) ( posted at 5:38AM Sat, 19 September 2020 

Hello, I got an issue with the place order button, it's gray and a blocked icon when I try to click on it to continue my purchase. Is there someone that could help please? Thank you for your reply.

  yukikyon    ( ) ( posted at 8:49AM Sat, 19 September 2020  · @4399849


I replied to your first email.

  bigtasty    ( ) ( posted at 12:26PM Sat, 19 September 2020  · @4399864

I have the same issue, how did you rectify it?

  yukikyon    ( ) ( posted at 11:04AM Sun, 20 September 2020  · @4399927

I still have the same problem even putting my payment information in first, the place order button didn't allow me to click on it. Please help.

  swank88    ( ) ( posted at 11:50AM Sun, 20 September 2020  · @4399932

Same issue !!!...Pissing me off...lol

  zahadam    ( ) ( posted at 11:56AM Sun, 20 September 2020  · @4399934

Fix your shit guys. ! people want to give you money ! My order has been in my cart for more than 24hrs !

  bigtasty    ( ) ( posted at 7:03AM Mon, 21 September 2020  · @4400004

I figured it out. It wouldn’t allow certain formats in the first ‘street address’ box. Trying different combinations then made the purchase button available.

IMO the form is badly designed, especially the Country list format is awful. United Kingdom is at random place in the list...

  zahadam    ( ) ( posted at 11:52AM Mon, 21 September 2020  · @4400029

Please elaborate on how you got it to work. I just don't know any other combination for my address lol

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