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MarketPlace Customers F.A.Q (Last Updated: 2024 Mar 23 7:05 am)

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Subject: Vendor search - why so slow in the Marketplace


mazzam ( ) posted Thu, 20 August 2020 at 1:45 PM ยท edited Thu, 11 January 2024 at 10:07 AM

Why is searching for particular vendors in the marketplace so slow as to be almost unusable? In the old format it was almost immediate. It is still almost immediate when adding credits in the gallery. So it can be almost immediate in the marketplace where it should be fastest. So why isn't it? If the design of the page might need changing, there is nothing sacred about the current design no matter what the designers might think, so please, please do it.


jennblake ( ) posted Thu, 20 August 2020 at 2:21 PM

Are you using the top search box and the dropdown on the right? or are you searching another way? let me know. ๐Ÿ˜„


mazzam ( ) posted Fri, 21 August 2020 at 12:33 PM

There is no dropbox on the right for vendor. There are two: one for All/ Poser/ DAZ and another for sort order. That's all. One, two drop boxes. Before the redesign there was a dropbox for vendor but it has been gone for ages. The problem with the window on top is that even when you select Vendor it seems tp be searching the entire member list. So after entering two letters it seems to ignore anything you type next. So if it just searched the vendor list, there is one isn't there? I dare say it would work fine.

Here is the specific mater at hand. When an old product is gone from the store, I want to find out quickly if the vendor is gone too. Seems reasonable, right? Another case is when a vendor's name has changed. How to find the new name immediately, otherwise maybe the vendor is gone. Would be really helpful.

Thanks for answering.


jennblake ( ) posted Fri, 21 August 2020 at 12:58 PM

This screenshot should help. Click the arrow on the right at the top of this page and make sure you select Vendors and then start typing the name of the vendor. It will appear for you and once you hit enter it will take you to their store. ๐Ÿ˜„

VendorSearch.jpg


mazzam ( ) posted Fri, 21 August 2020 at 9:21 PM

That is exactly what I am using. And when I enter the vendor name the search takes many times longer than when I am selecting a vendor when adding credits for am image in the gallery where the names come up almost immediately when I type the first two or three letters. Here I enter the first two letters and wait and wait and wait for something to come up. And often it tries to do a spelling correction on the letters I have entered which makes it impossible to enter the name I am looking for. Look at it this way. When I am in the marketplace I am not looking for the vendor as a person, which seems to be what the search is doing, I am looking for a STORE which happens to go by the name of the vendor. So what the marketplace needs is a STORE search that uses a search window that is present only in the marketplace and does not require switching modes in a search window. The number of stores is small enough so this window would have just about instantaneous response. And before the change there was a window that searched just stores and it worked ever so much better than the current design which males it harder to find what you want to buy.


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