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 Subject: data folder missing

Tshaw17 opened this issue on Aug 19, 2020 · 4 posts

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  Tshaw17    ( ) ( posted at 5:13AM Wed, 19 August 2020 

Hi, For several purchases made on this site, the data folder seems to be missing, therefore, the product cannot be used in DAZ. The purchases were : Cynthia and Helen High heels, and Faxhion wide brimmed hat. I've made plenty of other purchases on the site, that worked perfectly fine. Thank you for your help

  jennblake    ( ) ( posted at 10:46AM Wed, 19 August 2020  · @4397306


The item for the wide brimmed hat you purchased is a texture add-on for more materials for the base item found HERE

This is stated on the product page:

*Daz Studio Iray material presets only are included. This product requires: *EdArt3D's Morphing Wide Brimmed Hat for Genesis 3 & Genesis 8 Females

I am unable to locate the second item. If you can give me the order number the item is in..or a link to it I will check that one for you as well. 😄

  Tshaw17    ( ) ( posted at 1:21PM Wed, 19 August 2020  · @4397316

Hi, and thank you for your answer. I checked the other items and guess what... they were also texture add-ons.... Next time I'll read the descriptions better. Thanks again.

  jennblake    ( ) ( posted at 1:47PM Wed, 19 August 2020  · @4397321

Glad I could be of help. 😄

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