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MarketPlace Customer Support F.A.Q (Updated: 2019 Jul 12 4:28 pm)

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E-Mail: store@renderosity.com
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 Subject: An unexpected error has occured (Error code R-8)

Balder opened this issue on Aug 17, 2020 · 5 posts

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  Balder    ( ) ( posted at 12:51PM Mon, 17 August 2020 

What went wrong here? My bank stats shows two pending payments of the same amount. And no downloads avaliable.Billing info.jpg


  Brittany    ( ) ( posted at 1:11PM Mon, 17 August 2020  · @4397149

Hi,

If you push enter more than once, that can happened. I issued you a refund for $23.90 for order #113539645. Your PayPal Transaction ID: 1E936076JJ823794M. Have a great day. :)


  Balder    ( ) ( posted at 1:25PM Mon, 17 August 2020  · @4397150

I don't have pay pal.


  jennblake    ( ) ( posted at 1:28PM Mon, 17 August 2020  · @4397151

Paypal is the service we use for all payment processing. Even CC payments. You don't need an account. You will get the refund on your card. 😄


  Balder    ( ) ( posted at 1:31PM Mon, 17 August 2020  · @4397152

Okay got it.


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