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MarketPlace Customers F.A.Q (Last Updated: 2026 Jun 05 7:27 am)

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Subject: Complaints about Prime


Torquinox ( ) posted Sat, 25 April 2026 at 3:45 PM · edited Sat, 06 June 2026 at 6:11 AM

It is now April 25th. There is still no April Prime newsletter, no Prime freebie item. We did get our 20% coupon, but that's is. Then I looked at the current Prime Landing Page and realized that I need to lower my expectations of Prime. Rendo's verbiage says the following:

Prime Freebies

Freebies offered throughout the year when available. These are usually seasonal and for Prime Members Only.

Prime Newsletter

Receive exclusive information every month to help you stay ahead of the game. You never know when we'll throw in a coupon or two either!

Prime Coupons

Receive a monthly coupon with higher percentages than regular coupon offerings. Additional prime coupons are given periodically.

So, basically, those Prime "benefits" promise nothing.

- There is supposed to be a Prime coupon, but the percentage can be anything - One monthly coupon, percentage more than usual coupons. Historically, it's been the previously-mentioned 20% off purchase $5 or more for products that accept a coupon - Many products don't. I haven't seen a better monthly coupon than that.

- There may not actually be any Prime freebies except when Rendo feels like giving them. In practice, there have been some nice freebie promos at holidays, but they didn't seem to be Prime-only. Not that the monthly Prime freebie, when that was a thing, was great - It was usually some old junk, maybe not even in a Daz or Poser native format. The situation improved for a little while last year, and now it's fallen off the cliff again. And the site verbiage indicates monthly freebies are no more. I probably didn't realize 'til now because I don't obsessively check the site for regressive changes to Prime features.

- There is supposed to be a monthly newsletter. With the caveats, it could theoretically just be an email that says, "Hi, thanks for being a Prime member. You benefit from being a Prime member." It may or may not have a coupon. Probably no Prime freebie - See above. And timing of the newsletter has been slipping the last few months. It's been arriving later and later 'til now it's the 25th and there's still no newsletter, not even the silly email I mentioned above. 

I know, this sounds pretty negative, because it is pretty negative. I'm not thrilled about that. But I'm not thrilled about the current state of Prime. Maybe I'm wrong or I missed something, but I don't think so. It's all just a sign that the Prime program is still deteriorating in quality. At this rate, we'll just be paying for the possibility of 7 reward points per dollar spent and a chintzy extra 10% discount on some sale items.



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