Forum: MarketPlace Customers


Subject: something is really messed up on the marketplace

Rhia474 opened this issue on Sep 08, 2025 ยท 4 posts


Rhia474 posted Mon, 08 September 2025 at 7:30 PM

When I look up a product from my purchase list on my account, it shows the files and as purchased. If I open it up in a new tab, it shows as if I'd never bought it. Before today, if I performed the same operations, it showed a 'show in My Library' option and I could be assured I had that product. Now unless I directly stat in my library, there is no way of finding out if I purchased something or not.

What is going on?


ebasham posted Mon, 08 September 2025 at 9:42 PM Site Admin

Thank you for bringing this glitch to our attention. We released a change at 4:00 that cause this issue. We have fixed it. Let us know if you experience any further issues.

Thanks,

Ethan B



Tophski posted Mon, 08 September 2025 at 9:45 PM

Thanks Ethan, seems to be working now.


Rhia474 posted Mon, 08 September 2025 at 10:31 PM

Yup, thanks for the fix!!