I had one item not sell through with an attached Grab Bag item and thought it might be that particular item since it had a weird "not shipped" message.  However, I just tested again with another product and got the same thing, and that's when I noticed that the images of available Grab Bag items had disappeared.  I double checked and the time on the ad and coupon verbiage read 11:59 PM which is one minute before midnight, and I definitely do not have everything that is being shown in the available listing...  My guess is that someone may have coded the promotion to stop working at 12:00 PM, not realizing that 12:00PM comes before 11:59 PM... 

So... I have two invoices that I'm owed Grab Bag items for... 

So it's not just me and something going weird with my order! I've got one as well (made around 22:20 CDT). There's no way in the world that I have the "dozens" of items that are on offer, most of which I'm doubtless uninterested in, but it let me check out with one in my cart and then gave me nothing.

Two other orders from previous days have Paid, Unshipped (instead of the usual Paid, No Shipping) but I got items with both of them.

It seems there was some sort of glitch/error. I am working on fixing these but I have quite a few to do, and it will take me just a bit. If you can send an email to store@renderosity.com with the exact order numbers for any that you did not receive the FREE item I will take a look at those for you.

Thank you and email sent

Hello @jennblake

I haven't been keeping track of my orders as I bought them but after some curiosity from seeing this forum post, I checked my last two orders and sure enough they are missing the advertised free items. If you're getting around to fixing everybody's glitch then I'm in no hurry to send my order numbers to add to your huge plate of to-do for this since you'll eventually get to everyone.