RAGraphicDesign opened this issue on Apr 17, 2021 ยท 5 posts
RAGraphicDesign posted Sat, 17 April 2021 at 7:53 AM
Today I wrote to support@renderosity.com because I realized that many of my "freebies" are only "downloadable": once upon a time everything worked perfectly. When I try to open the page with the description and the main image, an image opens with an error (see attachment).
Out of 24 freebe, 13 have this problem, while 2 others open with the description without showing any main image.
They have always worked smoothly and I suppose it is important - even if they are free products - to show an adequate preview and description to the viewer.
Now I will wait for some suggestions to fix this unexpected problem.
3Dpixi posted Sat, 17 April 2021 at 8:18 AM
Thank you for reporting this RAGraphicDesign .. much appreciated
I forwarded this site issue to the team to solve it
Since it is weekend all we can do for now is to wait and have a little patience :)
VedaDalsette posted Sat, 17 April 2021 at 11:31 AM
RAGraphicDesign, I have the same problem and posted a thread before I read yours. Unfortunately, it's too late to delete my thread. But I also reported the problem.
W11,Intel i9-14900KF @ 3.20GHz, 64.0 GB RAM, 64-bit, GeForce GTX 4070 Ti SUPER, 16GB.
Old lady hobbyist. All visual art or fiction is "playing with dolls."
VISIT MY ALBUMSFOR COMICS: https://www.renderosity.com/users/VedaDalsette/gallery/albums
You can also get to my comics from my book website: https://www.vdbooks.com.
RAGraphicDesign posted Sat, 17 April 2021 at 12:36 PM
VedaDalsette, I, (before creating the topic), I had sent an email with attachments all the links in which the problem was created.
3Dpixi posted Sat, 17 April 2021 at 5:46 PM
Product view is solved and works fine again ?
Your patience is appreciated ?