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MarketPlace Customers F.A.Q (Last Updated: 2024 Apr 20 3:57 pm)

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Subject: Download Reset


synap7 ( ) posted Wed, 26 August 2020 at 6:07 AM · edited Tue, 23 April 2024 at 5:44 AM

Greetings, I would like to request a reset of my download limit.


Brittany ( ) posted Wed, 26 August 2020 at 9:28 AM

I have reset your downloads. Have a great day! :)


synap7 ( ) posted Wed, 26 August 2020 at 8:55 PM

Thank you.


Brittany ( ) posted Thu, 27 August 2020 at 9:42 AM

Happy to help :)


rvance74 ( ) posted Thu, 15 October 2020 at 8:59 AM

I'm getting a download limit on a few of the items I have for some reason. Others were downloaded more or the same from the same vendor with no problems. Could i get a reset on the download limit. Thanks.


jennblake ( ) posted Thu, 15 October 2020 at 2:59 PM

Hi. 😄 I have reset your downloads for you.


rvance74 ( ) posted Fri, 16 October 2020 at 1:59 PM

Thank you for your attention to this. Have a good day.


jennblake ( ) posted Fri, 16 October 2020 at 2:18 PM

Happy to help. 😄


Helllf ( ) posted Thu, 26 November 2020 at 12:19 PM

Hello, I've got the same problem with several of my items. Could you please reset the download limits?

Thanks in advance!


jennblake ( ) posted Fri, 27 November 2020 at 6:28 PM

those are now reset for you. It is always best to post a new thread for any issues you need help with so they are not missed. 😄 Sorry for the delay in responding as I didnt' see this previously.


MajinBoo ( ) posted Fri, 27 November 2020 at 10:54 PM

First time this has every happened but I need a reset on my download only one of my products won't let me download through Poser


Helllf ( ) posted Sat, 28 November 2020 at 3:06 PM

Thanks, Jennblake!


mymacuser ( ) posted Sun, 18 April 2021 at 10:27 AM

Hi Due to a system crash I lost my downloads, could you please reset my download limit, thanks


Melbourne ( ) posted Sun, 26 September 2021 at 10:00 AM

Hi. Could you please reset my download limit. Thank you.


jennblake ( ) posted Mon, 27 September 2021 at 10:05 AM

Both are reset. 😄


Nyghtfall ( ) posted Wed, 13 October 2021 at 2:48 AM

Reset please...


Nyghtfall ( ) posted Wed, 13 October 2021 at 6:51 AM
Nevermind...


buckthorn ( ) posted Sun, 06 November 2022 at 9:56 AM

Hello! Please reset my download limit. Thank you!


jennblake ( ) posted Mon, 07 November 2022 at 12:13 PM

This has been done for you.

We sometimes do not get a notice of replies to threads in the forums. It is always best to start a new thread for yourself when requesting help to ensure we will see it. 😄 


leeleen ( ) posted Tue, 08 November 2022 at 8:16 AM

 Download limit. Please reset. 


jennblake ( ) posted Mon, 14 November 2022 at 10:08 AM

Done. 


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