rcoppens opened this issue on Nov 10, 2019 ยท 8 posts
rcoppens posted Sun, 10 November 2019 at 5:17 AM
Dear all,
Like everyone else I downloaded the update and installed the latest version today. When I run Poser, the interface is completely weird. I uninstalled with Geek ... I did not change anything on my PC (graphics card or other) Email support does not answer me anymore!
you can see the images of the interface! thank you in advance for your help.
Remy
structure posted Sun, 10 November 2019 at 7:38 AM Forum Coordinator
Hi Remy, please try the following :
1. Goto Edit > General Preferences
2. Select the Interface Tab and check Launch to factory State
restart poser.
if that does not work
please close poser, open your poser preferences folder location and rename it to poser 11.old
restart poser
if you do not know how to find your preferences, please use this python script and select
preferences parent.
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rcoppens posted Sun, 10 November 2019 at 7:58 AM
Hi, Thanks for your answer.
I did everything you told me to do and unfortunately it still does not work. No differences. I uninstalled, reinstalled several times. You can see on the image that even the tabs do not work (red arrows) I'm desperate.
Regards,
Remy
structure posted Sun, 10 November 2019 at 8:24 AM Forum Coordinator
from what I understand there is an issue with French versions. Can you Change the Language to English and see if that fixes it?
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rcoppens posted Sun, 10 November 2019 at 8:52 AM
Yeeeeeeeeeeeeees! It works now
Wouaw, Many thanks for your help
Regards,
Remy
structure posted Sun, 10 November 2019 at 9:23 AM Forum Coordinator
you're welcome :)
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JAG posted Tue, 12 November 2019 at 12:13 AM
So are they just leaving the French sans-Poser? How did the update mess that up? That's whack, yo! (drops mike and disembarks stage left). Seriously is a fix planned? If I was french and I retained my original installers (which I always do)...I might be inclined to delete the update and go back to pre-update version (re-install). Hopefully Remy can read English (he says knowing it was stupid since he posted his question in English). My point being not all French Poser-ites read English.
structure posted Tue, 12 November 2019 at 11:56 AM Forum Coordinator
French was not a supported Language, German Japanese and English were the choices, from what I understand ( and I could be wrong ) the French version was not official.
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