Forum: Carrara


Subject: Help needed after hard drive failure

Kuladen opened this issue on Mar 16, 2010 · 6 posts


Kuladen posted Tue, 16 March 2010 at 6:27 PM

I am running Carrara 7 Standard on Mac OS X Snow Leopard. I had all of my content run times on an external drive and that drive died. When I run Carrara now, it becomes unresponsive if I try to do anything with the Content tab in the browser. I think it has something to do with the fact that the run times are no longer available, as it says there are 43 files when I click on the Content tab, but there are no files.

I tried deleting the Carrara preference files in my Library folder hoping it would make it forget about those run times, but it did not work. Is there any way to make Carrara forget these run times ever existed so I can add them back after reinstalling all my content, or am I going to have to reinstall Carrara?


Antaran posted Tue, 16 March 2010 at 6:35 PM

Did you try reseting your preferences to Defaults from within Carrara?

I've heard that it resets all Runtime references (I won't try it for that very same reason).


animajikgraphics posted Tue, 16 March 2010 at 6:38 PM

If you click on the Content Tab on the left and the use the file icon (last icon on the right) pulldown on the right you can add or delete your RunTime folders.  I am running C7Pro (should be the same for Std) on a Mac Pro w/Leo 10.5. I also have external Runtimes on various external volumes.



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Kuladen posted Tue, 16 March 2010 at 6:39 PM

I will give that a try also, but wouldn't deleting the preferences file do the same thing?


animajikgraphics posted Tue, 16 March 2010 at 6:45 PM

I don't believe the preference file holds any Runtime/Content data - it may be a separate file?? Not sure?



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Kuladen posted Tue, 16 March 2010 at 6:48 PM

Quote - If you click on the Content Tab on the left and the use the file icon (last icon on the right) pulldown on the right you can add or delete your RunTime folders.  I am running C7Pro (should be the same for Std) on a Mac Pro w/Leo 10.5. I also have external Runtimes on various external volumes.

I can get to that menu fine, it's just when I try to do anything with it, nothing happens and then nothing in Cararra will work.  I can access the main menus, but clicking items does not work, and I have to force quit.  It is fine until I do anything involving the content tab.  I am hoping that when I start reinstalling some of my content, that it will fix the problem since there will something back in the location of the old runtimes.