Forum: Carrara


Subject: Help with stupid question please...

sailor_ed opened this issue on Sep 22, 2004 ยท 16 posts


sailor_ed posted Wed, 22 September 2004 at 8:28 AM

I've been on Eovia's web site for fifteen minutes and can't figure how to pre order C4! I can get to the preorder page that describes the pre order but can't figure out how to actually start the order process. What am I missing? Thanks in advance...


MarkBremmer posted Wed, 22 September 2004 at 8:58 AM

Attached Link: http://www.eovia.com/purchase/promotions.asp

Try this link out...






sailor_ed posted Wed, 22 September 2004 at 9:18 AM

Sorry to trouble you Mark. I get to this but don't know where to click next! frustrating

MarkBremmer posted Wed, 22 September 2004 at 9:42 AM

Your screen capture makes it look like all of the graphics are being suppressed which might include the buttons shown in my capture. Gotta love browser compatibility issues. You might try clicking where the button is supposed to be but that won't help you when you have to click another button to confirm the order. I don't have any advice other than give Eovia a call or try another browser. :(






sailor_ed posted Wed, 22 September 2004 at 10:37 AM

Thanks, I should have worked that out myself: I use Mozilla and should have expected I was missing something. I usually get a hint though :-( I'll steel myself and use IE! Can't be left behind in the rendering race!


falconperigot posted Wed, 22 September 2004 at 11:14 AM

I use Firefox (which is the latest offering from the Mozilla stable) and had no trouble seeing the necessary buttons... didn't press any though. ;-)


sailor_ed posted Wed, 22 September 2004 at 11:21 AM

Thats odd, I'm using Firefox 0.8. I'll check for another version.


falconperigot posted Wed, 22 September 2004 at 11:29 AM

Mine's 0.9.2


sailor_ed posted Wed, 22 September 2004 at 11:32 AM

I just downloaded and installed 1.0 and still no buttons. Are you on Windows or Mac?


falconperigot posted Wed, 22 September 2004 at 12:20 PM

Windows 98.


falconperigot posted Wed, 22 September 2004 at 1:09 PM

Ah, think I've solved your problem. In Tools>Options>General uncheck "Load Images for the originating website only". If you look at Tools>Page Info>Links & Media you'll see that the buttons are actually generated from http://a124.e.akamai.net but link to esd.element5.com, the outfit that handles Eovia's transactions. HTH Mark


sailor_ed posted Wed, 22 September 2004 at 2:25 PM

Brilliant! How did you work that out? I haven't tried it yet but I'm pretty sure I checked that on installation. That's got to be it!


sailor_ed posted Wed, 22 September 2004 at 2:31 PM

Yes it worked fine.. I have buttons. Now I have to pry apart my wallet.... Thanks Mark and Mark:-)


falconperigot posted Wed, 22 September 2004 at 2:38 PM

Glad it works for you now! Is that your wallet I hear screaming 'No! No!'? (I have to hide my plastic so I don't find it ;-) ) As to how, I just thought it must be your settings so hunted around. The Page Info gave me the pointers. Firefox is a brilliant browser for anyone that's keen to try something other than IE. More secure, tabbed browsing and no pop-ups, if you don't want them. http://www.mozilla.org/products/firefox/ Mark II :-)


Hoofdcommissaris posted Thu, 23 September 2004 at 1:26 AM

I'll stick with Safari for now on (but that's Mac-only), but I keep Firefox ready for every flimsy issue.


Pinklet posted Thu, 23 September 2004 at 3:00 PM

I exclusively use Safari and I am pleased. Every now and then I have to use I.E. put I hate everything Microsoft. Tray to keep my Mac as MS free as possible.