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MarketPlace Customers F.A.Q (Last Updated: 2025 Mar 17 11:57 pm)
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Hello again :) I just had a look on the ftp, and I DO see an update to the clothes converter by mark in there. So I do know that an update is on it's way. I don't handle the updates, so I'm not sure when it will be in place. I'm sure once the update is available you'll receive an email telling you that it's ready for download. When it is available, it will be in your purchase history and all you'll have to do is redownload it. Wish I could give you a time frame as to when it will be ready for download, but I'm not sure of that. Thanks for your patience, Deb
Debbie M.
Jeff - What do you mean its been in place for a while now? If I understand correctly, should I not have been notified of this? I mean, I paid for CCv1, and should have received notice about the update - correct? If I had not seen MarkDC's announcement, when would I have found out? That's not very encouraging news. :(
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MarkDC let everyone know on his support forum that v1.1 is available to those who have already purchased CCv1. I checked my download page and did not see the update. Is it indeed available? If so, may I be given the download link? Many thanks!