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Search Results: Comments
6,217 comments found!
Thread: Problems downloading purchase | Forum: MarketPlace Customers
I've reset your downloads, you may want to try again. If you continue having problems, let us know. Thanks, Stacey
Thread: clearing or deleting a purchase | Forum: MarketPlace Customers
Thread: subscriptions to magazine | Forum: MarketPlace Customers
If you purchase a subscription after Feb 1st it does start with Issue 5. So you are okay to order one now and the Issue 5 will ship within a week Thank you, Stacey
Thread: Hello??? | Forum: MarketPlace Customers
Hi, 1. We did receive you email to change your address on your account and it was changed..Sorry I just failed to respond that is was done and I apologize for this. For future reference any payment information changes should be sent to payments@renderosity.com 2. Clint is here at the Bondware office for some meetings and hasn't had access to his email. I will print off the email you sent yesterday and see if he can take care of this right away. Sorry for the delay. Stacey
Thread: Hello??? | Forum: MarketPlace Customers
It's okay, I understand..We usually are able to respond faster but with Clint not having access to his computer it took longer than usual.. We apologize and I am glad to hear it is all taken care of. Have a great day! StaceyG
Thread: Stupid mistake, need help. | Forum: MarketPlace Customers
Thread: Still can't download gift | Forum: MarketPlace Customers
Hi, Sorry about that I didn't realize it was this customers first purchase and I failed to go in and reset his downloads. You should see the download link now. Let me know if you have any problems. Thanks, Stacey
Thread: Reset My Downloads Please :-)... | Forum: MarketPlace Customers
Thread: CardDeck Query | Forum: MarketPlace Customers
Hi, You can send an email to payments@renderosity.com and ask JenyK to make sure she received your fax... Thank you, Stacey
Thread: Need a reset on download. | Forum: MarketPlace Customers
I have set your downloads for you. After this first time you shouldn't have to wait for your downloads to be set. Go to "My Homepage", then "My Purchases" and Purchase History and you should see the download buttons. Sorry for the delay. Thank you, StaceyG
Thread: Happy Holiday Weekend :) | Forum: Community Center
Thread: help where can I download my Item | Forum: MarketPlace Customers
Thread: Payment troubles | Forum: MarketPlace Customers
Thread: Trying to purchase Vue educational for the last week | Forum: MarketPlace Customers
No Problem, your very welcome Lisa. And thanks Clint and Lisa for the kind words... Stacey
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Thread: Overpriced international shipping charge et al.? | Forum: MarketPlace Customers