If you were a vendor here then I'm sure you are aware of our 72 hour window In case something keeps you away for a day or so. Sometimes things like illness or tragedy or other serious life issues might come up as we are ALL humans so we can't be expected to be perfect. 

I went ahead and approved the refund for you as I think that is best for all since you are so upset at the tester (who, by the way, admitted in this thread that she made a mistake and took full responsibility, apologized for it and that's about all we can do). and now the vendor and I'd rather not have them be criticized in this manner. Things happen in life, we all mess up and as long as we learn from it, there's no life or death problem that arises from the mistake. I would hope no one would ever "get rid of" a valuable employee over a mistake, that's quite harsh and surely you've made one or two in your lifetime at a job position you've held in your life:) I know I have and in all my 50 years don't believe I've met a person that hasn't.   We learn from mistakes and as long as we own them (which is exactly the case here) then all is good.

So you should see the refund already in your account and we will deal with the vendor on the files needing updated but this matter with your order is now closed.

Regards

Stacey
Marketplace Manager

Couple things, one is, it's not "hidden" lol. it's right there active under SURVEYS?  number, two why do you say only about "170 members have looked at the survey"? It wasn't just posted in this forum, it's in the site announcement tool and under active surveys and on our social media so that number you are trying to put out there isn't accurate at all.........

We didn't list all sites, they would fall under "other" We listed the ones that we felt best suited what information we are trying to gain, that's what a survey is for, it's for our internal use along with other things to determine different things we would like to know more about.  This is just a small multiple choice survey to get an idea of certain information from those that choose to take it. It's fine if someone doesn't take it, it's just a simple quick survey:)

As far as the comment about "daz" connection, I have absolutely no idea what you mean by that. If you are referring to Marketplace products, we support all softwares, all figures, and our vendors each individually decide what they want to create for. That's up to them and what they feel is right for them. We support them all as we always have, that hasn't changed, not even a little. We welcome all.

Well if it's other then it is useful information, but the listed out ones are what we want to know about most so if it's not one of the listed ones and it's "other" then depending on what amount is "other" then we might broaden out for different surveys where we want to obtain different info.  We are going to do small quick surveys like this more often so each one will be different based on other varying factors.

Like I said previously the number of people taking the survey is way more than what is in a forum view thread and what the forum thread count is has nothing to do with the number of people seeing and taking the survey, it only shows how many people looked at a thread that has little to do on how many have seen the survey??. .and that is because it's been put other places for those that feel it all applies to them and they WANT to take it. This survey will be open for awhile and it will be sent in broadcasts, continuing to be put on social media, etc so like I said previously if you don't want to take the survey then you aren't forced to, if you do because it all applies to you, then great. The question and multiple choice answers are based on the information we want to gather in this specific survey, if you feel it  doesn't all apply to you, then you don't have to complete the survey. This is for specific reasons and the next survey might be more geared to a different group on our site and it might be more appropriate for you to complete.  

And helgas, not the Front Page site announcements, the site announcements in your sitemail and also the "announcements" on the far right of the front page not "site announcements section on the front page.. If you click on the survey one it goes to the survey   

"Announcements"

Hi

Doing a bit of researching on this and seeing what I get, it doesn't appear to be a huge issue but if there are certain, specific vendors you are referring to please send that detailed information to vendors@renderosity.com so the marketplace staff can work with these vendors on this issue but overall it appears the majority of vendors are using this correctly so it may just be a matter of a few we need to educate and get them on the right track:)

Thank you

Stacey

Using “dynamic” in a product description to describe morphs is NOT uncommon. It is usually due to language differences…they may not think or  know to use “multiple adjustment morphs” as you suggest. Some vendors from other countries have ALWAYS described adjustment morphs as dynamic morphs and I don’t think it is intentional to get people to see their products in a search. Most of those products were in the marketplace before our search changed and those would have never come back in our earlier search function.  Most of the cases I think you are referring to are when the word is used in the description..and now our search puts more weight on the description that it used to. This may be why these are coming back more often than they did before. This isn’t a NEW phenomenon or a NEW trick vendors are trying to use in our opinion but instead based on various factors such as described here but there may be one or two that we need to put on the right track so just send an email to vendors@ with more details and we will be glad to research and help.

That one was a 13 minute delay which is weird(  So it's no longer pending but that shouldn't take that long.. I'll check on this for you

The link you gave me goes to a product by Wilddesigns. 

Which product are you referring to from 1971s

We've made sure everything in his store is 30% off btw:)

When I click the sidebar it goes to the product page  http://www.renderosity.com/mod/bcs/index.php?ViewProduct=109997

I'm clicking it and going here http://www.renderosity.com/mod/bcs/index.php?ViewProduct=109997 

Is it still not going anywhere for you?

It's fixed now and I'll see about extending the sneak peek to make up for the time it was not available.

So sorry for the inconvenience

It's fixed now. We apologize for the inconvenience   I am going to see about extending the Sneak Peek to make up for the time there was the issue

Tina is no longer with Renderosity but I will follow up with them on Tuesday (we have the Holiday monday and will be closed) and see if I can get  you some help.

We apologize for the delay and the lack of response this week but I have it noted on my calendar for Tuesday to see what is going on with this issue.

Thanks

Just remember a lot of times there might be a catch up sale for folks to get things they may have missed:)  The system has an issue sometimes when we are having a sitewide (multiple vendors) promotion and a vendor that has items in that sitewide sale puts their entire store on sale while the other one is active so I think this might have been the case on this specific sale but don't worry just keep watching........................