Rhia474 posted at 10:49 AM Mon, 20 October 2025 - #4500787

Again, what gets me is the utter lack of communication. Don't tell me you can't pull a list of customers who bought the program and message them ahead of time, please. Don't tell me you didn't know phone home is outdated and causes problems constantly.  Don't tell me there isn't a way to make a sticky post here to say 'sorry guys, we are working on it, will keep you uodated'.

This is basic customer service. If you can't provide it...

Exactly.