Forum: MarketPlace Customers


Subject: Feedback on the new Marketplace format

efgnow opened this issue on Feb 13, 2023 ยท 63 posts


maiden_of_darkness posted Tue, 14 February 2023 at 8:28 AM

amster33 posted at 3:51 AM Tue, 14 February 2023 - #4455861

I seems that on the new site, the product page of purchased items that are retired and no longer available cannot be seen.

I find it EXTREMELY annoying and I really feel cheated.

Whenever I purchase something, I enter it in a personal database along with a link to its page. These pages and the readmes contain generally very helpful information. Even access to the gallery and the buyers comments can help to use the asset. In my opinion, this is part of after-sale service and not having access to it is a real problem for my work flow.

I must say that I do not understand this decision, I have the feeling that now I need to copy all the pages /images/readme of anything that I purchase in order to keep this information even if the product is retired. This is just crazy.

Please reconsider your decision and let the pages of the retired products available.

I totally agree here on this very valid point. No longer having access to retired products that were purchased is cheating the customer. I frequently visited these pages for help....

Please restore these pages as I know there are many users who feel removing access to them is a great dis-service.