Hello EpicManager! Are you still having trouble finding your certificate number? If you are, then here's how you find it. You're going to click on your username on the top right of the page, scroll down to ACCOUNT and click on that. You should see My Account and some other words going across the top of the page, you're going to go four words down down to Gift Certs. You're going to click on that and that should show all the gift certificates you've ever had and it should show your current gift certificate number. If you need anymore help, then let me know.