Smith Micro sent you a form letter knocked out by a bot. Bondware has real people working on the issue, and it's going to take slightly longer than some bot sending you a canned response. Sorry you're having issues with your software, but so are a lot of other people, so it might help your cause to turn down the attitude a bit. Yes, I understand the frustration of having work flow disturbed, but there's a score or so third-party engines out there, all with specific needs. They know it's a problem. They're working on it. Your patience would be appreciated.

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