Here is the message you sent:

From above orders I was only able to download the Expressions. Every other download has failed due to time-out errors.
Last night the files quit downloading at 17 mg. Today the quit at 11.6 mg.
The message I receive from Chrome is “Renderosity does not allow enough time to download the files.
I started testing where the error comes from:
From Youtube I downloaded a 850 mg file without errors.
From DAZ I downloaded a 38 mg file without errors.
From RDNA I downloaded a 32 mg file without problems.
So, the problem is not on my end – otherwise I would not have been able to download above mentioned files.
Tina logged in as me and downloaded the files. I assume Renderosity has a top speed connection. Where I live the speed goes up and down which has never been a problem with Renderosity. I have made purchases for many years and no download ever timed out on me.
I need your help to get these files.
The time-out speed must have been reduced. Why? I don’t dare to ask. A lot of things have been reduced lately. In the Bug Report many people complained about time-out problems in other areas.
Sincerely
Helga

 

Tina Kaylor

Community Manager